Frequently Asked Questions
Everything you need to know about your Six Stories experience, from shipping to style advice.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Do you ship internationally?
Yes, Six Stories ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Six Stories garments?
To ensure the longevity of your pieces, we recommend following the care label instructions inside each garment. Most of our items prefer a cold gentle cycle and laying flat to dry.